"In the darkness, it brings not just light but also carries your heartfelt wishes. Every time it illuminates, it rekindles warm memories."
Four Simple Steps to Create Your Personal Keepsake
Share Your Inspiration
Tell us your idea—a name, special date, short message, or any meaningful symbol. Your unique story begins here.
Consult Our Design Team
Our designers will evaluate the feasibility of your concept on the selected product and provide professional advice within 24 hours.
Finalize Your Design
You'll preview the engraving mockup before confirmation. Once approved, our artisans begin crafting your special piece.
Crafting & Delivery
Expert craftsmen carefully engrave your design. Within 3-5 business days, this one-of-a-kind gift will begin its journey to you or your loved one.
Begin Your Personalization Journey
Submit Customization Request
Email Us Directly
Prefer to discuss your idea in detail? Email our customization team directly for personalized service.
Customization Team Email:
support@poleshine.cn
Please include in your email:
- Your name
- Contact number
- Your engraving concept
- Any special requests
Frequently Asked Questions
Is the engraving service really free?
Absolutely! We provide complimentary engraving for all Poleshine flashlights to make your gift more personal and memorable.
Does engraving affect the product warranty?
Not at all. Our engraving process is specially designed not to compromise any product functionality or structural integrity. All warranty policies remain unchanged.
What content can be engraved?
We support text (up to 20 characters), numbers, dates, and simple symbols. For complex graphics, our designers will provide professional recommendations based on technical limitations.
How long does engraving take?
From design confirmation to shipment typically takes 3-5 business days. Custom orders receive priority processing to ensure timely delivery of your special gift.